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Returns & Exchanges
At HolistaPet, we want you to be completely satisfied with your fashion purchase. If your new look isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the box is securely sealed for transit.
4
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing